Annual Network Security and Availability Report

Closely watched events of 2019

TCP SYN-ACK Reflection/Amplification and other protocols

New findings were reported about amplificators (PCAP), as well as recent attacks exploiting a well-known TCP amplification vector: SYN-ACK. The main difference between this particular vector and a typical UDP amplification is that the amplification of the SYN-ACK vector does not send an answer that is multiple times bigger to a request — it only attempts to connect multiple times, thereby making a sizable amplification factor virtually. Because public clouds on the Internet answer spoofed requests, attacks employing SYN-ACK amplification vectors have become the most prominent danger on the Internet. The hazard peaked when the big cloud hosting provider Servers.com turned to Qrator Labs for help with mitigating SYN-ACK amplificated DDoS attacks.

It is quite interesting to note that the previously employed response in form of dropping all UDP traffic, which virtually mitigates most amplification attacks, doesn’t help at all against the SYN-ACK amplification vector. Smaller independent Internet companies have much more difficulty dealing with such attacks which require more complex mitigation efforts.

TCP SYN-ACK amplification

TCP SYN-ACK amplification is not new, but it is not widely known as an attack vector. A malefactor sends SYN packets to all the public TCP services available on the Internet with a forged source IP-address, and each server replies by trying to connect multiple — usually 3 to 5 — times. For a long time, this vector was not considered exploitable and only in 2019 did we see attackers become capable of generating enough bandwidth to overwhelm even large infrastructures. Interestingly, this new attack type is not about “amplification” itself, but simply the re-sending of packets in response to a delivery failure. For those seeking other vectors, we point to QUIC protocol, which is currently ripe for the same type of abuse, where QUIC-enabled servers answer client requests with responses that are much larger (IETF draft “recommends” sending a reply that is no more than three times bigger than the application).

Amplification is no longer about 100x amplification — we see that 3–5x is enough. Confronting this problem involves eliminating the spoofed traffic as a category; there should be no way for anyone to imitate another endpoint and overwhelm it with traffic from legitimate content providers. BCP38 does not work — and developers of new transport protocols, like QUIC, do not appreciate the danger coming from even small amplification. They’re on the other side.

Networks need a tool to blackhole or at least rate-limit spoofed traffic, and such a tool requires intelligence about the legitimate source of the request. The cloud networks belonging to large companies like Amazon, Akamai, Google and Azure represent ideal targets for amplification attacks — they have very efficient hardware capable of fulfilling all attacker needs.

Amount of unique amplificators and amplification factor in 2019

Such attacks are also harsh to troubleshoot in the modern Internet, where, as we mentioned, frontend and backend applications and libraries are so profoundly interconnected. If you use open source software in your development stack for cloud hosting and you get assaulted with an SYN-ACK amplification from the same place — you are in big trouble. Repositories not working and configs not updating while you are being blocked (because of the spoofed requests) from communication with those repositories/containers — this a situation no one wants to find themselves in. We saw this multiple times in 2019 with companies pleading for help, seeing unimaginable critical dependencies for the first time in their history.

Further development of the BGP protocol is needed to combat spoofing within the TCP/IP stack. Routing tables are entirely different from prefix tables, and we need to enable the network to understand when a packet is illegitimate or malicious and disregard it — in other words, provide authentication at the network infrastructure level. Attention should not be focused on the “destination address” but on the “resource address” instead to determine whether or not it matches the information in the routing table.

Industries DDoS attacks dynamics

BGP Optimizers

BGP optimizer-related incidents showed that the BGP statistics everybody relies on upon contains many issues. The point is that everything can be changed in the BGP announcement received from a peer before being announced further — the protocol is very flexible. That is what optimizers exploit: more or less specific prefixes together with malfunctioning filters and local pref. AS-path is the second thing that gets exploited. Prepends (being a part of the AS-path) are the third. If someone de-aggregated a prefix into two more specifics — he would usually win the path challenge and get the traffic. Optimizers take the valid route and announce more specific prefixes — it is pretty straightforward. And it works, wrecking half of the Internet along the way.

BGP optimizers exist because a lot of companies want to control outbound traffic flow automatically without considering incoming traffic at all. Accepting routes that should not exist is a huge mistake because such routes don’t exist at their origin.

Many articles were written during 2019, including ours, about the risks of “BGP optimizing”. In the case of Verizon, of course, it’s not a pleasant task to create a new filter policy for each new customer. However, one particular customer was not unique. We know that Verizon doesn’t have any prefix filter because hundreds of problem-causing routes came from their customer AS396531, a stub — AS with only one connection to other AS. Moreover, it hadn’t set a prefix limit for that link. There wasn’t even a basic check for the presence of other Tier-1 operators in the AS_PATH from the customer’s direction (this type of inspection can be set by default and doesn’t need to be changed).

BGP Optimizer splitting routes

There were several discussions about this incident in the press. Besides possible actions for Verizon, they also described the benefits of RPKI and continue to support strict maxLength in ROA records. But what about maxLength? We know that during strict max length, all of the more specific become Invalid according to ROA validation. We also know that there exists a “Drop Invalid” policy. There is a draft that said that maxLength should be equal to prefix length.

Cloudflare follows this best practice. However, there was a small problem. Verizon did not have the “Drop Invalid” policy. Maybe it did not have RPKI based validation at all. As a result all the more specifics were re-announced even further, even though they were considered Invalid from Route Origin Validation and attracted all the traffic themselves. The main problem was that while they were still Invalid — Cloudflare couldn’t simply announce those more specifics by themselves because its upstreams would drop those routes.

Route leak could have been eliminated once it was discovered. Simple AS_PATH manipulation of the form: ASx AS396531 ASx (where ASx is the origin AS number) during route creation could help these routes to avoid leaks on their path by applying a loop detection mechanism, while the ISP awaits an answer from the third party. Although every party has to do this manually and keep such policies in mind.

Again, in reality, the most common method was used: writing a complaint. And this resulted in another hour of delay. Communication could be painful and we cannot blame the Cloudflare — they did their best under the given circumstances.

What do we end up with? Sometimes we are asked how difficult it is to use BGP in organizing network attacks.

Here is a possible example. You are a beginner attacker. You connect to Tier-1 or another huge ISP that does not have any filters. Then, you choose any service you like as a target and take prefixes of this target service and start to announce more specific of them. Also, you drop all data packets that are redirected to you. You thereby create a black hole for this service for all transit traffic on this ISP. The target service would lose real money because of this DoS that would affect a considerable number of customers. It would take at least an hour to identify the cause and another hour to resolve the problem, and that is only if the incident was unintentional and all the parties are willing to solve it.

In March 2019, there was another case, that at the time we did not connect to any type of BGP optimizer. Though it still deserves a bit of attention.

Imagine, that you are a transit provider, announcing routes to customers. If they are multihomed, you will get only a part of their traffic — however, the more traffic — the more revenue. So, if you announce subnet prefixes of these routes with the same AS_PATH, you’ll get the rest of the traffic. Also, the rest of the money.

Could ROA help? Possibly yes, if you decide not to use maxLength at all and you don’t have any ROA records with intersected prefixes in them. For some operators, it’s not an available option.

Regarding other security mechanisms, ASPA wouldn’t help (because AS_PATH is from a valid route) with this particular hijack type. BGPSec is also ineffective due to the deployment rate and remaining likelihood of downgraded attacks.

Thus, we have a clear profit motive for an attacker and a lack of protection. A great mix!

What should be done? The obvious and the most radical possible step — review your current routing policy. Besides, it would help to divide your address space into the smallest pieces (without intersections) that you wish to announce. Sign a ROA only for them without using a maxLength option. Current ROV can and would save you from this attack. But again, for some operators, this is not a reasonable approach due to the exclusive use of more specific routes.

With Radar.Qrator we can try to monitor that kind of situation. To do so, we need basic facts about your prefixes. You can contact us, set a BGP session with our collector and provide information about your view of the Internet. We’ll highly appreciate it if you send us a full-view (so we can find propagation scope of other incidents), but the whole list of routes with your prefixes should be enough for the beginning. If you have already set a session with us, please check that all your routes are sent. We should have reliable data about your prefixes so that in the future we can automatically detect that type of attack on your address space.

When you discover such a situation, you can also try to mitigate it. The first approach would be to announce routes with these more specific prefixes yourself. In case of a new attack on these prefixes — repeat these steps. The second approach — punish an attacker by restricting access of your routes to their AS. You can do this by adding their ASN in AS_PATH of your old routes and thus avoiding their AS by exploiting BGP route loop detection mechanism for your benefit, which we described earlier.

BANKS

We’ve conducted a study in Russia during 2019, showing that financial institutions recorded an increase in information security and seek to accelerate such investments.

Respondent banks highlight financial and reputational damage as the most serious consequences of security breaches.

Most financial institutions surveyed consider hybrid solutions to be the most effective means of countering distributed denial of service attacks.

The dynamics of the last two years clearly indicate that the information security field is growing at an enormous pace; over the past 2 years, most banks have increased investment in information security. Cybersecurity has already become visible at the level of company management. Business leaders are beginning to pay more attention to the implementation of security policies, and the position of Director of Information Security has acquired a completely new meaning. Information Security managers are gradually transforming into key advisers for top managers of financial organizations, implementing business tactics and security strategies in accordance with the company’s needs.

E-COMMERCE

DDoS attacks remain a significant threat to Russian retail, especially developing digital service channels. The number of attacks in this segment continues to grow.

In some market segments, despite its overall stabilization and consolidation, confidence that competitors will refrain from lousy behavior remains at a low level. At the same time, large online stores for the most part trust their clients and do not consider personal motives of clients as a significant reason for cyberattacks.

As a rule, medium and large e-commerce businesses learn about their readiness for DDoS attacks only from passing an actual “battle test”. The need for preliminary risk assessment and project preparation is far from being universally recognized l, and even fewer companies actually carry out internal reviews or audits.

The respondents consider the main reasons for hacks to be a malfunction at the store level and theft of the user base.

In general, the level of maturity in the retail sector towards cybersecurity is growing. All respondents use some form of DDoS protection and WAF.

In future studies, it is planned to include a representative sample of small online businesses among the respondents and to study this market segment in greater detail, including its perceived risks and current security level.

DNS-over-HTTPS versus DNS-over-TLS

TCP-acknowledgement bug

The vulnerabilities specifically relate to the Maximum Segment Size (MSS) and TCP Selective Acknowledgement (SACK) capabilities. The most serious, dubbed “SACK Panic,” allows a remotely-triggered kernel panic on recent Linux kernels.

Disabling SACK functionality can lead to increased delays; however, it will protect servers from possible denial of service attacks — a temporary decrease in TCP / IP performance, according to Qrator Labs, is a reasonable way to neutralize a severe vulnerability. Patches for these vulnerabilities are available for both operating systems.

Re-Optimizing the Future of BGP routing

Radar.Qrator is upgrading the usability and reliability of the service and the underlying BGP relations model we serve with our subscription-based real-time monitoring.

Last year Radar.Qrator put a great deal of effort into accelerating its data processing and SLA under which we provide a real-time feed to our customers. Currently, Radar is the biggest BGP-collector and analyzer in the world, with over 600 sessions established, and we intend to deliver the accumulated data to real-time feed subscribers without delay.

Radar.Qrator is growing faster than expected, in terms of both free users and subscribers. In 2020 thanks to Radar subscribers we’ve begun developing several improvements that will be deployed incrementally during 2020 — one of them being new storage for incident data on each AS.

Another issue is the expected latency in the Radar web interface available for everyone free of charge. As the number of feeds grew, we were confronted with the need to upgrade our database and processes for serving web user queries. Due to the increasing number of users and connected autonomous systems we must serve each customer quickly through our web page.

ASPA in action

We hope that ASPA will become an RFC in the upcoming year. The need for a solution that is wider than the IRR/RPKI combination, yet more lightweight than BGPSec is well understood. This year we saw that BGP misconfigurations that lead to route leaks could produce massive outages, even to the most experienced and professional operators. Surprisingly, those incidents also proved that there is no standard practice capable of defeating all possible failure scenarios.

We need the biggest ISPs in the world to support this measure to get the necessary initial traction. Participation from large communities that could help detect route leaks is another step. Simplifying, ASPA is a new object connecting the existing ROA and RPKI objects. ASPA realizes the principle “know your provider”: ISP’s only need to know their upstreams to employ a secure method of defending themselves against most BGP-related incidents.

As with ROA, ASPA allows filtering routes at any connection point: with upstreams, peers and of course customers. Combining ROA and ASPA could solve most of the BGP security for almost anybody without making significant changes to the protocol itself, filtering out intentional attacks and random (human factor) errors. However, we would have to wait for the software and hardware support for the ASPA and, still, optimizing cases are out of ASPA’s scope.

An essential benefit of ASPA is that it’s a rather simple concept. We plan to make this draft a working protocol and an RFC with the help of co-authors and the IETF community.

Qrator Labs Presence Map 2019

Current and Future Development of Qrator Filtering Network

Processing Logic

The primary objective for the change in the logic behind our filtering is to detect multiple classes of bots from the first request. Qrator Labs uses a series of stateful and stateless checks within the filtering logic and only after we confirm the legitimacy of the user do we send a request on to the customer’s server. So, we need the filters to work blazingly fast because nowadays DDoS attacks serve tens of millions of requests per second, and some part of them could be one-time unique requests.

In 2020 as a part of this project, we are going to improve the traffic onboarding process. Our filtering network will react faster to new customers with the traffic flow we have not yet observed and modelled. As a result, customer enrollment will become smoother with less false positives at the start of attack mitigation, and we will be able to respond more quickly when urgently approached by customers in the midst of ‘fights for their lives’ under massive assaults and in need for quick mitigation.

HTTP/2

We are actively working to provide HTTP/2 support for every client in 2020 after substantial amounts of live testing. As a part of this development in 2019, while enabling TLS 1.3 early in the year, we provided eSNI with an automated Let’s Encrypt certificate.

HTTP/2 is currently supported on Qrator Labs filtering network as an optional function.

Containers and orchestration

The future of developing and improving distributed and fault-tolerant systems involves implementing a proper toolset (like CI/CD and automated testing) and using it to build system components that are robust, stable, and easy to deploy and manage. As data volumes grow so too must the monitoring effort expand. The easiest way to build monitoring capacity is to provide a secure and observable way for applications to communicate with each other. We believe that Kubernetes has proven to be one of the best solutions available, fitting the needs perfectly, though sometimes with additional work required to handle such a challenging environment as DDoS attack mitigation.

Yandex.Cloud and Ingress 2.0

Yandex.Cloud made it possible for us to go through a process we never attempted before — integrating two big clouds — and it was in an unconventional manner. We were able to integrate two infrastructures with the help of Qrator Labs physical nodes that were placed in the network of a partner and worked over his traffic.

A newer, more deeply customizable version of the Ingress service is ready for use after extensive testing. With one of the largest cloud service providers in Russia — Yandex — we’ve built a state-of-the-art inbound traffic filtering service specifically designed for businesses with excessive amounts of outbound traffic.

The new Ingress service is easy to understand and implement by the end-user. It allows for customization of all the parameters that were identified during the extensive testing period.

TLS 1.3 and ECDSA certificates

Smaller Upgrades

Near the end of 2019, Qrator Labs made a substantial update to the customer dashboard. While we still maintain the previous version for our customers who are used to it, we strongly encourage new clients to try and use the updated version, which has much broader features in place, like the TLS certificate management.

While the older version applies server-side rendering, the updated version incorporates REST API and the client-side JS application. We believe that such an approach will enable us to deploy new features more rapidly. One of the first such features will be the “Analytics” section of the dashboard, which allows custom graphics that correspond to the number of data sources and types they work with. Other advanced metrics will be available.

IPv6

For us, 2020 is going to be the year of IPv6. With the depletion of the IPv4 address pool, there is no other way to upgrade any network to meet future demand effectively. We believe that the specific challenges we face with DDoS attack mitigation could be solved effectively under the IPv6 terms. For us, this primarily means that we should be able to announce a customer’s IPv6 prefix via BGP across our network and simultaneously provide him first-class cybersecurity services.

Antibot

As bots produce an increasingly greater share of total traffic, we anticipate the point in time when large businesses will create specific gates for automated interfaces and requests from good bots will be appropriately identified and served. Even now, at the beginning of 2020, we would say that a user who is not 100% legitimate by all indicators would have a hard time accessing each and every web resource out there — some would not allow you in if, for example, you simply changed your browser’s user-agent to custom.

Antibot services are under active development within our company, and in 2020 we expect to be ready to activate pilots with customers who are interested in semi- to fully automatic detection and protection against a wide range of automated, or bot-originated, actions.

Hardware

We’ve tested the newest AMD processors, and we liked it so much that during Q1 of 2020 Qrator Labs will turn on a new point-of-presence in Osaka that would be built on the AMD cores. PCI Express Generation 4 available with AMD processors promises to double the bandwidth between the CPU and NIC. It will be tested and evaluated during 2020, and we will publish the results of DDoS attack mitigations in specific use-cases and stress scenarios. This channel between the NIC and CPU has become a bottleneck with the extensive growth of ethernet transfer bandwidth. The combination of additional cores, bigger cache and newer PCI Express promises positive results.

Our reason for trying the AMD CPU lies within the fact that “diversification” has always been a rule for the network architecture, though in 2020 for the first time we are building a point of presence on an entirely new CPU.

We eagerly anticipate testing the combination of PCI Express generation 4 capable CPUs and NICs at the Osaka point of presence during 2020. Hopefully, the combination will suit our needs. Asian traffic is growing exponentially, and we want to explore possibilities of building DDoS attack mitigation with various hardware on board.

At the same time, we are waiting for the Ice Lake generation of the Intel processors. We will plan further development based on the test results with CPUs from those two providers.

We, along with the rest of the industry, continue to await the Intel 800 Series NIC. We hope to have it by the end of 2020 to see if there will be a place for it within our infrastructure.

Regarding switches, we still prefer Mellanox equipment over anything else, and the company has proven to be a highly reliable partner multiple times.

It is hard to say, but we should share our view that Broadcom dominates the market for networking hardware and NICs. We love Mellanox products and hope they only benefit from the NVidia merger, but the results are not precise yet.

Future Upgrades to the Network

In 2019 we were challenged by the WebSockets security issues. This particular technology is becoming more and more popular, and its complexity makes it challenging to secure correctly. During 2020 we will actively work with our customers to determine our future development path. The ability to secure customer applications and use a WebSockets technology, even an arbitrary payload within one, will enrich our future development efforts.

What we do is not know-how and not inception. And we were late. We do our best to keep up by doing unique things. A little part of this lies within the fact that a group that studies academic and scientific writings that correspond to their primary activity has some extra time to prepare for upcoming challenges.

DDoS Attacks Mitigation and Continuous Availability